Privacy Policy
Cancellation & Did Not Attend (DNA) Policy + Termination Policy
Gawler Psychology’s Child Safe Policy
Gawler Psychology’s Child Safe Policy
Gawler Psychology’s Child Safe Policy
Code of Conduct Policy (All paid and unpaid staff)
Code of Conduct Policy (All paid and unpaid staff)
Cultural Acknowledgement & Psychology Students
Complaint Policy
Name
Date
Client Feedback
I felt
Can you speak to
Mum and Dad/My Family
My social worker
The adult that takes me here
I felt
What would fix it
What happens next
Name
Date
FEEDBACK
A complaint can be about anything – an organisation’s service, the way staff or another child or young person behaves, or the way a problem was handled.
Tell us about the problem
How we can fix the problem
What happens next
Our staff thank you for taking the time to give us feedback about our services. We will now use this information to improve how we do things. We may need to speak to you and your support person to let you know how we are going to fix things.
Moving forward
Client feedback form
A complaint can be about anything – an organisation’s service, the way staff or another child or young person behaves, or the way a problem was handled.
Please circle how you felt
I would like to
- Have a support person help me tell you how I feel
2. Tell you about how I feel
3. Write/draw how i feel
Tell us more ! Why are you unhappy ? How has the problem made you feel ? What would help fix it ? Tell us more below
How you can fix it
What happens now
Please let us know how we can fix the issue.
Our staff thank you for taking the time to give us feedback about our services. We will now use this information to improve how we do things. We may need to speak to you and your support person to let you know how we are going to fix things.
It's always okay to tell us if you feel unhappy , don't feel safe, or are unhappy with the way you have been treated.
Find Us
11B Adelaide Road,
Gawler South
SA 5118
Bookings
Phone: 0432 450 471
Email: bookings@gawlerpsychology.com.au
Opening Hours
Monday- Wednesday: 09:00-5pm
Thursday: Closed
Friday: 09:00-4pm
Please note that our administration team work part-time (Monday- Wednesday) and that our administration and bookings inbox is not monitored Thursday - Friday.
